At GBG Enterprises LLP, Sicher Dental Products, we are committed to providing you with top-quality products and excellent service. Our products are crafted with precision and designed to meet the highest standards of quality and performance. In the event that a product requires repair during its warranty period, please refer to the following warranty policy guidelines:
Warranty Coverage:
- Contact Our Customer Support Team:
- If you encounter any issues with a product that is under warranty, please get in touch with our dedicated Customer Support Team. They are here to assist you and help resolve any concerns you may have.
- Onsite Service:
- Please note that onsite service is not available. To initiate the repair process, you will need to send the product to one of the following addresses, depending on your location:
1. D2serve Enterprises Pvt Ltd: Ground Floor: 36/311A, Diary Methanam Road, Edappally North, PO, Kochi, Kerala 682024. Phone: 092880 01192
2. Serve U Dental Equipment Repair & Service: 1st Floor, KM Complex, near Govt. Hospital, Shanti Nagar, Perintalmanna, Kerala 679322. Phone: +91 9946501393
Warranty Conditions:
- To avail of the warranty option, you must possess a valid warranty card.
- The conditions of the warranty, as specified on the warranty card, must be fulfilled.
- When shipping your product for repair, please include a small note on the slip detailing the specific issue that requires attention. This will help us expedite the repair process and ensure that your product is returned to you as soon as possible.
Shipping Cost for Warranty Repairs:
- For products under warranty, the shipping cost for repair will be as follows:
- You will be responsible for covering the shipping cost when sending the product to us for repair (shipping Charges).
